At Orbani, every order is handled with care to ensure a smooth and reliable delivery experience from our studio to your door.
Orders are prepared within 1–3 business days.
During peak periods, slight delays may occur — but we always aim to dispatch as quickly as possible.
Once shipped, estimated delivery times are:
Delivery times are estimates and may vary depending on location, customs, and courier conditions.
Shipping is calculated at checkout based on your location and order details.
We occasionally offer complimentary shipping promotions, which will be clearly displayed on site.
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery in real time.
Each piece is carefully packaged to arrive in perfect condition.
Depending on size and destination, items are shipped securely in protective tubes or reinforced flat packaging.
Please ensure your shipping details are correct at checkout.
Orbani is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If an order is returned, additional shipping fees may apply for re-delivery.
While we work with trusted logistics partners, delays can occasionally occur.
If your order hasn’t arrived within the expected timeframe, contact us at info@orbani.store and we’ll sort it out promptly.
We may update this policy from time to time to reflect improvements to our service.
